Frequently Asked Questions


What Shipping Methods Are Available?

Shipping and delivery of all products will be arranged between the seller and the customer. Should you have any issues with delivery of your products please contact the Omwoleso team here or by calling 0393252658 or sending a WhatsApp message to +256771223542.

Do You Ship Internationally?

Yes, we deliver internationally through our partnership with DHL. Indicate your international address at check-out and we will work with the vendor to deliver your products in a timely manner.

How Long Will It Take To Get My Package?

Delivery times vary by your location and the location of the vendor. We strive to ensure an average delivery time of 3 days and no more than 5 days.


What Payment Methods Are Accepted?

We accept Mobile Money, and credit card payments. Cash on delivery is also available for select products.

Is Buying On-Line Safe?

Yes, as Omwoleso we verify all of our vendors and guarantee that if an issue does arise we will ensure customers are made whole.

Order & Returns

How do I place an Order?

You place an order by adding products to your bag and checking out through the site once you have completed your shopping experience.

How Can I Cancel Or Change My Order?

To cancel an order send us an email at, or calling us at 0393252658

Do I need an account to place an order?

No we allow you to check-out as a guest.

How Can I Return a Product?

To return a product you can contact the seller directly or you can contact us at or call us at 0393252658
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