Product Guidelines

Omwoleso.africa is a marketplace where you can sell your handmade goods, designed items, art and craft supplies directly to buyers. We want to make sure that you and your buyers have a positive experience on omwoleso.africa.

 Please read on to find out more about your rights, as well as what is expected of you, as a seller.

Categories

• Home accessories
• Jewelry
• Fashion / Apparel
• Clothing and accessories
• Furniture
• Art and Crafts
• Food
• Health and Beauty

Product Criteria

• MADE IN UGANDA
• Locally Made products – Not Imported products
  • Can include imported inputs as long as there is value addition or local design
• Original designed and made products are winners
• Hand made 
• Made with Local materials
• Local production teams

1. Selling Products on omwoleso.africa

We have makers — sellers who are literally making their items with their own hands (or tools). On the other end, we have designers — sellers who design their items but rely entirely on outside assistance or another business to help physically produce them. Many sellers  are both making and designing their items.

Regardless of how you are developing or producing your products, you must be transparent about who is helping you and how your items are being made. Everything listed as handmade must be made and/or designed by you, the seller. You may also have shop members who help you run your business, as long as you, the seller, are making and/or designing your items.

Makers

A maker is a seller who is physically making the items listed for sale in their Omwoleso shop. A maker might design their items in addition to making them, or they might follow a pattern or template that they did not design. Regardless, makers must be creating their items with their own hands (or tools).

Designers

A designer is a seller who has come up with an original design, pattern, sketch, template, prototype, or plan to be produced by in-house shop members or a production partner. Simple customization, such as selecting colors, shapes, or choosing from ready-made options and adding your own detail such as kitenge may be allowed on omwoleso but the vendor will clearly state in the product description detailing the original piece and where its from, if possible, one may explain why they opted for that.

2. Using Production Assistance

Designers may work with production partners to help make handmade items in certain circumstances. Keep in mind that people come to Omwoleso to discover items that they might not find anywhere else. Your design and production process should lead to the creation of a unique item that would not exist without you, the designer.

We expect your production partner to produce items themselves in their own facilities. A contractor or agent who outsources production may not be used as a production partner. Examples of production services include, but are not limited to, printing, apparel printing, 3D-printing, casting, plating, engraving, cutting and sewing, and finishing.

If you work with a production partner, you must disclose certain information in the listing process, including:

The location of your production partner(s);

Details about the nature of your partnership and design process; and

A general description of the work your production partner does for you.

You may choose to keep the name of your production partner and details about your partnership and design process confidential (visible only to select MoTIV omwoleso.africa employees), but the location and description of your production partner will appear on your listing

About section and listings.

We may reach out to you at any time with a more detailed inquiry about your business. Please be prepared to provide additional details about the origins of your business, your role in the design process, your production process, and your connection to your production partner, as well as what efforts your production partner has made to follow our ethical expectations.

We understand that you may wish to keep the details of your design and business practices confidential. Please be assured that Omwoleso will not use the private information you provide us for any purpose other than reviewing your business to determine that you are in compliance with our policies.

We reserve the right to reject any production partnerships that aren’t in the letter or spirit of this policy or our ethical expectations.

3. Being Transparent About Your Business

At Omwoleso, we value transparency. Transparency means that you honestly and accurately represent yourself, your items, and your business. As an omwoleso seller, you agree to:

Disclose in your About section the names and roles of people who help make your items or run your business;

Use your own words and photographs (not stock photos) to describe your items; and

Respond to any inquiries from us in a timely manner. We may ask you how your items are made, what workspace, tools, and equipment you use; and how you communicate and collaborate with the people who help you run your shop.

READY TO ORDER PRODUCTS, products which you have stock of and are ready to deliver when you receive an order. 

TURN AROUND TIME ON CUSTOM ORDERS, Products made on order.

Clear Turn all-round times, description in about products clearly stating that